Never underestimate the emotional quotient. When showing homes, many times it is the little things that raise the biggest flags. In our last showing, the rooms appeared unkept and disorderly. My couple were concerned that this apearance would also manifest itself in hidden mechanical probels weithin the home. Their rational was that if the owner didn't take the time to look after their living area, they wouldn't take the time to look after the rest of the property. With their emotions on alert, they settled instead for a different property. If the details are looked after, there is an initial inherent comfort with the overall property.